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How long should you wait for tan to develop?

Posted by MARKETING ONYX

tanned woman at the beach - how to tan fast?

How long does it take to get a tan after a tanning bed session? And how to tan fast? Keep on reading to find out!

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Top 3 best tanning lotions in the USA

Posted by MARKETING ONYX

top 3 best tanning lotion in the USA

In 2021 our best tanning lotions were bronzing accelerators. What was the best tanning product in the USA last year? See for yourself!

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How to get a tan without getting burns?

Posted by MARKETING ONYX

indoor tanning bed - how to get a tan without getting burns?

Have you ever experienced unpleasant consequences of excessive tanning such as burns, redness or burning?

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Female tanning doubts

Posted by MARKETING ONYX

female tanning doubts

Are you on your period or breastfeeding? Keep on reading to find out if tanning is a good idea during this time. We’ll dispel all your tanning doubts!

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Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@onyxtan.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@onyxtan.com and send your item to: Onyx Products Inc, P.O. BOX 161037, Miami, FL 33116.


Shipping
To return your product, you should mail your product to: Onyx Products Inc, P.O. BOX 161037, Miami, FL 33116.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thanks for contacting us. We'll get back to you as soon as possible.

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