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Tanning FAQs

Posted by MARKETING ONYX

Tanning FAQs - How to start tanning?
How often should you tan? How to start tanning? What to wear to a tanning bed? Here we go with Tanning FAQs!
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4 things to pack in your tanning bag

Posted by MARKETING ONYX

What to take to tanning salon? Tanning lotion or SPF cream?
What to take to tanning salon? Tanning lotion or SPF moisturizer? In today's article we will focus on what you should pack in your tanning bag. 
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Does tanning permanently darken skin?

Posted by MARKETING ONYX

Does tanning permanently darken skin - choose best tanning lotion for tanning beds
Making your tan last is easier that it seems! But does tanning permanently darkens skin? Keep on reading to find out!
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Tanning Before and After

Posted by MARKETING ONYX

tanning before and after
What effect can you get after one tanning session? What does a solarium tan look like? Here’s solarium before and after!
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Which tanning lotion choose on Christmas?

Posted by MARKETING ONYX

christmas gifts for tanners

Christmas is coming! Give your loved ones just what they need. Which tanning lotion to choose for Christmas? Let's find out!

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Halloween with Onyx – Body Make Up with Tanning Lotions

Posted by MARKETING ONYX

halloween with tanning lotions by onyx - body makeup
The scariest day of the year is almost here so we are giving you a bunch of Halloween ideas. Say yes to Halloween Body Make Up!
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Best tanning lotions for YOU

Posted by MARKETING ONYX

tanned woman is holding tanning lotions for tanning beds

Thanks to our best tanning lotions, you can adjust your tan to your needs. Which lotion should you choose? Let's find out!

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How to achieve a perfect tan without stains or streaks?

Posted by MARKETING ONYX

tanned woman body - a perfect tan without any stains or streaks

What does a perfect tan look like? All tanning enthusiasts will surely agree on one thing – it must be even and stain free.

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Indoor tanning tips for fair skin

Posted by MARKETING ONYX

woman is tanning in tanning bed - the best tanning lotion for pale skin

How to get the best tan for pale skin? Does tingle tanning lotion make you darker? Here are all the tips you need to know!

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Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@onyxtan.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@onyxtan.com and send your item to: Onyx Products Inc, P.O. BOX 161037, Miami, FL 33116.


Shipping
To return your product, you should mail your product to: Onyx Products Inc, P.O. BOX 161037, Miami, FL 33116.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thanks for contacting us. We'll get back to you as soon as possible.

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