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Christmas outfits with a tan - what to wear?

Posted by MARKETING ONYX

christmas outfits with a tan

A flawless tan is the first step before choosing your Christmas outfits! See what to wear on Christmas and how to look glamorous.

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Best tanning lotions for YOU

Posted by MARKETING ONYX

tanned woman is holding tanning lotions for tanning beds

Thanks to our best tanning lotions, you can adjust your tan to your needs. Which lotion should you choose? Let's find out!

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What affects the shade of your tan?

Posted by MARKETING ONYX

shade of your tan

You've surely noticed that some people tend to achieve a dark tone quicker, while others can't tan at all. What affects the shade of your tan?

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Female tanning doubts

Posted by MARKETING ONYX

female tanning doubts

Are you on your period or breastfeeding? Keep on reading to find out if tanning is a good idea during this time. We’ll dispel all your tanning doubts!

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5 TIPS for long tan

Posted by MARKETING ONYX

tanned women in a tanning salon - 5 tips for long tan

One of the most frequently asked questions about tanning is: How to tan quickly and effectively on tanning beds?

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Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@onyxtan.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@onyxtan.com and send your item to: Onyx Products Inc, P.O. BOX 161037, Miami, FL 33116.


Shipping
To return your product, you should mail your product to: Onyx Products Inc, P.O. BOX 161037, Miami, FL 33116.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thanks for contacting us. We'll get back to you as soon as possible.

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