Contact Us

Top view of a woman with tanned smooth legs sitting on white sandy beach, browsing contact and support page of Onyx website and checking social media like TikTok
Looking for contact with Onyx to ask about tanning lotions, bronzers, or your order?
Our friendly Onyx customer support team is here to answer all your questions. You can also browse our FAQ section for quick solutions, but if you don’t find what you need, feel free to reach out directly.

How to Contact Onyx

The easiest way to reach us is by e-mail. We usually respond within a few business days, depending on the volume of requests.


Business Information (USA)

This website and online store are operated by:

Onyx Products, Inc.
A Florida Profit Corporation
Document Number: P08000071750
66 W Flagler Street
STE 900-6128
Miami, FL 33130
United States

Onyx Products, Inc. is the business responsible for handling inquiries and processing orders placed through this website.


Stay Connected with Onyx

Want to stay updated on the latest Onyx tanning products, new lotion launches, tanning tips, and bronzing trends? Whether you have questions about our products or need help tracking your order, we’re here to help.
Visit our Onyx Blog or follow us on social media to get expert advice and exclusive updates.
Join our Onyx community on TikTok and Instagram – share your tanning journey with us using #OnyxTan.

Contact form

If you have any questions about your order, shipping, or our products, you can also reach us using the contact form below. Fill in the fields and send us a message – our team will get back to you as soon as we can.

Contact form